) has announced interoperability validation of CallRex Professional IP
call recording and monitoring software with the 3Com (News
) NBX IP Telephony System version 6.
CallRex was awarded the 3Com Solution Validation following comprehensive testing completed in the 3Com Open Network Solutions (News
Since 2003, CallRex has been receiving continuous certification on NBX IP Telephony Platforms. Support for NBX version 6 is the solutions’ latest win. This certification follows Telrex’s recent certification on the VCX Enterprise, VCX for IBM (News
) System i, VCX Connect 200 and VCX Connect 100 line of IP telephony platforms and CallRex support for 3Com Asterisk.
Bob Cordes, vice president, Products at Telrex said in a statement that Telrex is dedicated to providing the highest quality call recording solution on 3Com IP telephony platforms through the 3Com 3Com|ON Open Network Program.
Cordes explained that call recording and monitoring has quickly become a standard business application that 3Com customers benefit from implementing. He added that businesses across every vertical market can now rely on a certified CallRex call recording and monitoring solution on any 3Com IP platform.
Telrex is a premium member of the 3Com|ON Partner Program, through which the company works closely with 3Com to provide their combined solutions to value-added resellers and business customers worldwide.
Telrex provides IP call recording and call center optimization software.
Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.